Add members to a group in bulk

Hello -

I have over 100 users I need to add to a group. I don't want to add them individually. The users are in my Smartsheet contacts as well as the User Management Admin screen. I have gone into the group and copy/paste the list of emails from excel and also tried from CSV. It tells me the email addresses are invalid but I know they are all good. I am sure I am missing something with the format. Any suggestions?


Best Answers


  • That is what we did and still got the error. Thank you. We will reach out to support. Much appreciated.

  • Genevieve P.
    Genevieve P. Employee Admin

    No problem! Let us know what you find out 🙂

  • Robert -

    Thank you so much. I was actually on the phone with Smartsheet help desk. I was able to recreate my issue and then show him how you did it. He determined that it did not work in the new admin center view. The help desk is creating a ticket as the functionality is not working in the new admin center. But we can still make it happen the old way. Thanks for the insight.