Recipient has unsubscribed from this (update request) action

Cannot send update request to one specific user; testing reveals message re: "recipient has unsubscribed from this action" - how is this opt-out set; is it global across all sheets specific to one sheet; can an admin override?


Best Answer


  • Thanks Genevieve - given that the user in question is not a licensed user and is just receiving the update request we'll go with cloning the workflow.  Thanks so much!

    • Barry