Need help with using a COUNTIFS with OR

Hi,

I'm trying to create a nested formula used in a ticketing system that will total up active status (Open or In Progress) compared to location.

Ticket Active Status for Location = Location <and> Status [Open <or> In Progress]

My Status column is using RYG balls, so "Red"=Open and "Yellow"=In Progress.

I keep getting errors returned no matter what I have tried.

Any help would be greatly appreciated!

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IT & Operations

Accepted answers

Paul Newcome

Try something along the lines of...

=COUNTIFS(Location:Location, "Specific Location", Status:Status, OR(@cell = "Red", @cell = "Yellow"))

All comments

Paul Newcome

Try something along the lines of...

=COUNTIFS(Location:Location, "Specific Location", Status:Status, OR(@cell = "Red", @cell = "Yellow"))

Jamy Crum

Paul,

Thanks so much for the help. The formula did the trick.

Paul Newcome

Happy to help. 👍️

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