workspaces and templates not appearing in Zapier
I am the owner of the workspaces and templates -
Admittedly I do not know if this in on the Zapier side, but I seem to be missing several options when using Zaps to create new sheets from a template. The system does not see the destination (workspace) I want to new sheet to go in, nor the template I want it to create. What would be the best course of action?
Best Answer
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I had a picture of the issue in the original post. Zapier support was able to help. They suggested I just use the ID's when referencing Workspaces, templates, sheets...etc.
I know this is more of a "work around" but, I think I'll do this anyway, for a more accurate connection to the places I want. (In the event of duplicate sheet or workspace names)
Answers
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Hi @brianmorgs
Strange!
Are you the owner of the Smartsheet items?
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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I am the owners of all required sheets, workspaces, templates and Zap login.
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Can you maybe share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@getdone.se)
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
-
I had a picture of the issue in the original post. Zapier support was able to help. They suggested I just use the ID's when referencing Workspaces, templates, sheets...etc.
I know this is more of a "work around" but, I think I'll do this anyway, for a more accurate connection to the places I want. (In the event of duplicate sheet or workspace names)
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Glad you got it working!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Does this approach work with folders within Workspaces? I've been successful with Workspace ID's, but not folders... is there a "path" format that needs to be followed?
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