Activity log disappeared
Hello All
I have this issue with one of my sheet, where the activity log is empty. It looks like this:
The sheet is months old, but last week it stopped showing the log, it only shows my views the same day I view it and nothing more. In the sheet I can see myself that changes are made, but nothing in the log.
When I click show more it doesn't show anything more:
Please help, activity log is a really important part of my work.
Thank you
Answers
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Hi @Sander K
Are you the owner of the sheet?
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Hello @Andrée Starå
Yes, I am the owner of the sheet, but the sheet is in a workspace that I am NOT the owner, but Admin. Anything related to that?
Thank you
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Happy to help!
No, that shouldn't have anything to do with the Activity Log.
more info.
Are you still having the issue?
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Yes @Andrée Starå, the issue still exists. This screenshot is taken just now from the same sheet, the previous ones have been taken:
It shows the log maximum two days, after that it dissappears..
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SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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I spoke to several people in Support, nobody seemed to know the answer and at some point the activity log started working again. So, no idea what was wrong, or how it was fixed. But now it shows activity log back up only until 21.08.2020, even though the sheet is older.
Weird..
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Yes, that is weird, but happy to hear that it's working from that date.
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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