Formulas not carrying down to new rows

hmcnamara95571

I have a sheet with formulas in most of the columns that should be carrying down to newly added rows but after several months of it working correctly, they no longer carry down. I have checked for blank rows and made sure the formulas are correct in each column and present in every row but after working for awhile, they just don't carry down any more. I am familiar with the process and have done this on numerous sheets but for this one sheet, it is no longer working. The rows are added using the Gmail SmartSheet add-on. I have searched the community for answers but can't find anyone who has had a similar issue. Any ideas?

Thank you

Paul Newcome

If they have been working in that sheet with the same process but suddenly stopped, I would suggest reaching out to Support.

Paul Newcome

If they have been working in that sheet with the same process but suddenly stopped, I would suggest reaching out to Support.

hmcnamara95571

Thanks. That's kind of what I thought but wanted to reach out here first.

Paul Newcome

Sorry I couldn't be of more help. Feel free to revisit this thread once you have found a cause/solution in case someone else runs into the same issue.

Susan Ross

Were you able to get an answer/fix for this issue?

hmcnamara95571

I did not. Smartsheet was not able to determine what the cause is and told me to monitor it and continue to check the cell activity log and to contact them with more issues.