Have not been able to save my sheet for a week...was working fine before
I just recently started having problems saving my main Smartsheet that is integral to my everyday tasks. I have done all the troubleshooting.....
I have tried opening this on a different browser with no success. I am using the most recent version of Chrome.
I'm no where near the size limit on this. Under 1300 rows, 70 columns.
I also save after each change, so I am not trying to save a lot at once. I can't even add a row currently.
It just says Saving your data...this save may take a little longer than usual. Then it says it can't reach Smartsheet. Meanwhile I can save all of my other sheets no problem.
Any help is appreciated.
Answers
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Strange!
Try opening/saving the sheet in an incognito/private browser window or another browser.
If you haven’t already, I would also recommend that you reach out to the Smartsheet Support Team.
Did that help?
I hope that helps!
Be safe and have a fantastic day!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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This did not work. I did reach out to the support team.
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SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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