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Hi,
Our smartsheet is very slow and our reports do not update.
Please assist.
Y
Smartsheet is currently experiencing issues with loading and saving in the application.
We have another discussion going in the community on this: https://community.smartsheet.com/discussion/smartsheet-connection
Check out our Status page for the latest information from our Operations team on this issue: http://status.smartsheet.com/
Smartsheet is VERY slow - Especially if you use Formulas - we had a sheet built for us using several Paid For design desk sessions by Smartsheet and when we tried to use it the sheet ground to a halt
We were told that it was a Browser issue - too many formulas for the browser
Rebuilt it in Google Sheets and no issues - works very smoothly so the issue appears to be with Smartsheet
BTW they have refused to refund the design desk sessions used to have the sheet built
Hundreds of $$$ down the drain
It also appears to be slow periodically on different computers with different browsers
- we never experience those issues with other software especially sheet systems like Excel and Google Sheets
- seems like there is some kind of known issue with smartsheet that they dont want to talk about??