integration alert to Microsoft Teams
Hi,
I'm currently struggling with the integration of Smartsheet to a specific channel in Microsoft Teams.
I have built a simple workflow which should alert a Teams channel after a status has changed.
Unfortunately, the notifications are not showed in Teams.
- Automation Permissions are for both the account/sheet-level set on 'Unrestricted'
- The smart beet bot is installed
- Access is allowed for the Smartsheet account
I suggest that the problem has something to do with the following steps
(https://help.smartsheet.com/articles/2476201-integrate-smartsheet-with-microsoft-teams)
This window won't pop up when installing the Smartsheet bot.
However, I can select the specific Teams Channel in the workflow (suggesting that these settings are correct).
Did someone face the same problem?
Lars
Best Answer
-
Hi @Info Account GPRI, You won't get notifications if the teams channel is locked. It happened to us few times and that's when I realized about private vs. public channels. Maybe you're running into same issue.
Thanks.
Answers
-
Hi @Info Account GPRI, You won't get notifications if the teams channel is locked. It happened to us few times and that's when I realized about private vs. public channels. Maybe you're running into same issue.
Thanks.
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