Adobe Creative Cloud Smartsheet Extension
I am getting the following error when I try to use the proofing feature of the extension. While in InDesign, when I hit the Create Proof button, it says:
Failure to export PNG: invalid page number specified. This happens even when there is only one page that I am trying to export.
It works fine on a different computer. The versions of InDesign are the same on both computers and both users have the same access level.
Any ideas on what could be causing this?
Answers
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This sounds like the extension is recognizing more than one page to be exported into a PNG & Proof, which would error since the PNG file needs to be a single page. Is it possible that there are more than one pages being exported?
If you can confirm that it's just one page, I would suggest reaching out to Smartsheet Support about this so they can troubleshoot this with you one-on-one. Please provide them with the full error message and relevant screen captures of what you're seeing!
Cheers,
Genevieve
