Long labels in Forms breaking words at random

Andrea Schaaf

When labels in a form are written out as a question, they can become quite long. We are noticing that labels that may be two or more lines are breaking words across lines. Is it possible to format the labels in some way, or prevent this from happening? Or should all labels in Smartsheet be limited to a specific character length?

Ben Goldblatt

Hi @Andrea Schaaf,

I've tested this on my end and I'm experiencing the same behavior with form labels. I'm not seeing any documented information as to where the cutoff point is in custom field labels but it seems to change depending on which form layout you choose under the Theme & Brand section in the Form's Settings.

Classic Theme

Modern Theme

Plain Theme

I highly recommend reaching out to the Support Team on this as they will be able to determine whether or not this is expected behavior.

Thanks,

Ben