Problem with error in from entry


Hello everyone,

I have a an error with a specific scenario in my use case and I don't know how to manage it, here is the use case :

  1. A user fill information in a form, but makes a mistake on a field with a recipient email address.
  2. When the row is added, it triggers an update request and send it to the wrong person and it is already too late to fix the problem.

Do you know if there is a way to prevent this scenario from happening ? Maybe there are some solutions with Smartsheet core platform. I was thinking about :

  • Add a delay in the update request sending if it is possible, to let some time to change the email address.
  • Add a visual alert to confirm the recipient adress in the form entry ?

Thank you very much for your help !


Best Answer