Is there a way to make automation emails come from one user?

Miles Allison

Hello,

I have an automation set up that go out to multiple users depending on certain criteria. This is working great except the emails appear to be coming from the last person who made the change. I would prefer that they always come from me. Is there a work around to this issue?

Thanks for the help,

Miles

Andrée Starå

Hi @Miles Allison

There are some workarounds available. (not sure if they work in your use-case though)

Have a look at this post for information about possible workarounds.

https://community.smartsheet.com/discussion/67525/upcoming-changes-to-our-automated-notifications-live-today-17th-april-2020

Would any of those workarounds work/help?

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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