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Copy and paste text from email

edited 12/09/19 in Archived 2017 Posts

I have a smartsheet set up for RFI's (request for information) on a project.


If somebody sends a query by email, how can i copy and paste the text from the email into the smartsheet ?


I copy the text but 'paste' is greyed out when i try to put it into smartsheet ?


Urgent help needed please so i can pack up for the weekend :) 


Thank you






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