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Copy and paste text from email

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Alan
Alan
edited 12/09/19 in Archived 2017 Posts

I have a smartsheet set up for RFI's (request for information) on a project.

 

If somebody sends a query by email, how can i copy and paste the text from the email into the smartsheet ?

 

I copy the text but 'paste' is greyed out when i try to put it into smartsheet ?

 

Urgent help needed please so i can pack up for the weekend :) 

 

Thank you

 

Alan

 

 

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