refuses to connect in WorkApps

Mark Katz
Mark Katz ✭✭✭
edited 06/14/22 in Add Ons and Integrations

Hi - I have a calendar from Smartsheet Calendar embedded in a dashboard and it is working fine. I added the dashboard as a page in WorkApps and get the message refuses to connect. Everything else works, including an embedded resource outside of Smartsheet.

Any thoughts?




  • Hello @Mark Katz ,

    Is it that when you put the Dashboard into Workapps, the Calendar tile/widget displays this error?

    You may wish to see if the same behaviour occurs on a different browser E.G Chrome, Firefox.

    If you've already done this, and are still getting an error, then please reach out to our Support Team here:

    Let me know if you have any questions!



  • Mark Katz
    Mark Katz ✭✭✭

    Hi @Sean Morgan

    Yes, the Dashboard is in Workapps and the Calendar widget is embedded in that dashboard. Everything is fine in Smartsheet, but when viewed as a Workapps page, it displays the error. I'm using Chrome. It doesn't seem to want to display anything using IE.