How can I send notifications to users not in approved domains?

Alex Iordanoglou

I am setting up a SmartSheet form asking whomever fills the form to indicate an approver email address. I want SmartSheet to send a notification to that email address to approve or deny. However, my organization restricts SmartSheet access to only specific domains. Since I do not know who will be filling out the form and the email address domains of the approvers, I cannot pre-specify any domains.

I understand why we have the restrictions in place and, unfortunately, we cannot decouple domains allowed access to a SmartSheet from domains that can received notifications. Is there an alternate way to send notifications (e.g. through an Outlook add-in) that would allow us to send notifications to email addresses not in approved domains?

Andrée Starå

Hi @Alex Iordanoglou

As a possible workaround, you could maybe use a 3rd party service like Zapier or similar.

Would that work/help?

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!