Text formatting from cells in alert emails is lost

Peter Gray

Hi Team!

I have a form that uses a number of free text fields designed to contain multiple short paragraphs of text about classroom facilitation for individual trainers in my team:

If I use the "Send me a copy of my responses" option the formatting is preserved in the email I receive as below:

When clicking into the cells in the datasheet on the back end of the form, I see the formatting is preserved there too:

When it then gets transmitted out as an alert to the trainer who the feedback is about, however, the formatting is lost:

Is there a way within the current set of features for me to make sure that the text displayed in the alert email includes the line spacing conveyed in the sheet? If not, is my next step to submit an enhancement request via https://app.smartsheet.com/b/form/739aa75f30ca43a8a22eb53e4da7d409?_ga=2.252977935.700928330.1605550372-649781581.1605550372 ?

Thanks a lot for your help!

Best wishes,

Peter

Paul Newcome

Have you enabled text wrapping on the sheet?

Paul Newcome

Have you enabled text wrapping on the sheet?

Peter Gray

Well hot dang, Paul! I was not expecting the answer to be so simple!!! Thank you very much for your help! :D

Paul Newcome

Happy to help. 👍️

I hadn't tested it myself, but I had a hunch that maybe it was pulling it exactly how it was displayed on the sheet which seems to have been the case.