Smartsheet Problem: modification of cardViewbyColumID by the browser while opening URL

Sarath Darjisutraye

Currently we face a Problem while using URL´s to specific CardViews of a Smartsheet table. We use a dashboard as access point to different card views of one smarsheet table. The respective card views are saved as URL´s to predefined settings of a combination of a preset filter and view by column ID.

That means, clicking the link on the dashboard exactly that default combination of filter setting and view by column ID should show up.

This was great for the last year but it doesn´t work any longer.

Currently the behavior is, that clicking one of the URLs on the dashboard the card view opens with the right filter but not with the right setting for view by column ID. By watching carefully the right section of the address bar of the browser in the attached 6 second video you can see that the browser opens the correct URL and then it changes the part of the URL that defines the cardViewbyColum ID.

URL Example:

https://app.smartsheet.com/sheets/...view=card&filterId=8587545240987524&cardLevel=0&cardViewByColumnId=1093981156206468

The Bold part of the URL is the part that changes.

As a result always the setting regarding cardViewbyColum ID of the last saving of the smartsheet table will show up instead of the setting defined in the URL.

This is repeatable and it´s independent of browser type (Edge, Internet Explorer, Chrome).

Can you please advise how to fix that problem, so that the URLs will show up as they did before with the predefined combination of filter and view by column ID?

Genevieve P.

Hi @Sarath Darjisutraye

I believe that what you're describing is currently the expected behaviour when navigating to a sheet in Card View from a Dashboard. The sheet will display how the user was last looking at the Card View. Since there isn't a way to ensure that the URL directs users to see the exact Filter and View, please fill out this form to let our Product Team know about your feedback!

Cheers,

Genevieve

Genevieve P.

Hi @Sarath Darjisutraye

I believe that what you're describing is currently the expected behaviour when navigating to a sheet in Card View from a Dashboard. The sheet will display how the user was last looking at the Card View. Since there isn't a way to ensure that the URL directs users to see the exact Filter and View, please fill out this form to let our Product Team know about your feedback!

Cheers,

Genevieve

Sarath Darjisutraye

Hi @Genevieve P

Thanks for the reply, I filled form with the request and sent it to the product Team.