Workflow Automations
Hi All: I'm using Smartsheet to manage tasks within my department.
When someone submits a new task, my team fills out the necessary columns and then flags a column called "Notify Owner of New Task" to trigger an alert to be sent to the task owner that they have been assigned a new task. I also want to notify existing task owners when things associated with their task changes, such as hard deadline, priority, etc. For existing tasks, I set the automation so that the trigger is when the priority changes and the condition is when the Notify Owner of New Task is flagged.
I can't figure out how to make it so that the system doesn't trigger multiple times when a new task is assigned (i.e., stops triggering the automations for "existing tasks"). I think I have my conditions set wrong. I hope I'm making sense. Any help would be GREATLY appreciated.
Best Answer
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Hi @Melissa Dudley
Hope you are fine, i created sample sheet for your question and i hope you will find the solution in the following.
you need tow create to automation to cover Notify Owner of New Task & Notify Owner for changes in existing tasks . the following screen shout explain the solution:
bassam.khalil2009@gmail.com
☑️ Are you satisfied with my answer to your question? Please help the Community by marking it as an ( Accepted Answer), and I will be grateful for your "Vote Up" or "Insightful"
Answers
-
Hi @Melissa Dudley
Hope you are fine, i created sample sheet for your question and i hope you will find the solution in the following.
you need tow create to automation to cover Notify Owner of New Task & Notify Owner for changes in existing tasks . the following screen shout explain the solution:
bassam.khalil2009@gmail.com
☑️ Are you satisfied with my answer to your question? Please help the Community by marking it as an ( Accepted Answer), and I will be grateful for your "Vote Up" or "Insightful"
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THANK YOU!!!!!
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You are welcome @Melissa Dudley
bassam.khalil2009@gmail.com
☑️ Are you satisfied with my answer to your question? Please help the Community by marking it as an ( Accepted Answer), and I will be grateful for your "Vote Up" or "Insightful"
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