IF formula to Assigned To

Regina Botell

I am having trouble trying to figure out the formula based on the example:

If the ISSUE TYPE is PTO, then assign it to XXXX.

I have one column labeled "Issue Type" with a dropdown selection, and the other column labeled "Assigned To".

Please help!

Mark Cronk

Hi @Regina Botell ,

How many issue types and assigned to options do you have and how often do they change? If it's only a few you can hard code it into a formula. If it's more than 3 or 4, or they change frequently, you're better off creating an assignment table and using a vlookup to determine assignment. Making changes in the assignment table is usually easier than changing the formula code.

A formula would be a series of nested IF statements in the Assigned To column: =IF([ISSUE TYPE]="PTO", "STEVE", IF([ISSUE TYPE]="YYYY", ""MARY", IF([ISSUE TYPE]="ZZZZ", "REGINA", "UNASSIGNED")))

If you need to create a look up table I'm happy to help there too. The formula in your Assigned to cell would be something like =VLOOKUP([ISSUE TYPE]@row, {..table reference}, X)

Help?

Mark