Exported data does not align with comments tab and primary tab

Deborah Pitts

I am exporting data from Smartsheet to Excel and the Comments tab row descriptor doesn't align to the correct line item it is commenting on in the previous tab. Is this something Smartsheet can fix as part of the export to Excel process? Otherwise, you cannot tell what comment belongs to what data row, this then causes more time where we have to manually change the row number on the comments tab. It appears that the header is taking over the first row which then throws everything off by one. When we just have a few comments it is not bad too bad to manually change, but when we have hundreds this is very time-consuming.

Genevieve P.

Hi @Deborah Pitts

As you've found, the Comments tab in an exported Excel document refers to the associated row number in Smartsheet versus the row number on the previous tab. Please feel free to provide your feedback and request to our Product Team by using this form, here!

Cheers,

Genevieve