dropbox files

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Felipe Alvarado
Felipe Alvarado ✭✭
in Smartsheet Basics

Hello all


When someone upload a file thrue the dropbox. Sometimes I can view the file in the file explorer and other times it only gives me the option to download, how can I avoid this?Β 


I prefer the view in the file explorer option.


thanks

20201216_164913.jpg 20201216_164954.jpg


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Answers

  • Sean Morgan
    Sean Morgan Employee

    Hello @Felipe Alvarado ,

    Between the files you can and can't view, are there any common denominators? E.G Can you preview JPEG & PNG files, but not MP4 or PDF files?

    If you are able to provide a touch more information, I'll give this a test and get some confirmation on the behaviour.

    Kindest Regards

    Sean

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