Using smartsheet individual plan but I'm unable to create an access token. Any add-on or refund?
Answers
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Hi @Rabia Hasan
You will need a license on a multi-user plan (such as Business or Enterprise) in order to generate an Access Token for the Smartsheet API, as you've found. Please see the last point on this Help Center article, on Personal Account Settings, here.
If you have payment questions or concerns, please reach out to the finance team through this form here, unless you have already done so.
Cheers,
Genevieve
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