Where can I learn more about the "Dynamic Dropdown" option found under Control Center?

Willie Tsui
Willie Tsui ✭✭✭
edited 06/14/22 in Add Ons and Integrations

I found it in Control Center under Customize Profile Data? How can we make the best use of it?

Best Regards

Will Tsui

GTG Creation

Best Answers

  • Genevieve P.
    Genevieve P. Employee Admin
    Answer ✓

    Hi @Willie Tsui & @tcalvey

    If your plan has access to it, you may want to book a Pro Desk session (here) specific to Control Center where you can go through any functions that aren't clear in the Help Center or Learning tracks.

    I would describe the Dynamic Dropdown option in the Customize Profile Data section of Control Center as similar to Conditional Logic in Forms, but between two dropdown lists.

    You select values from a Parent Dropdown and specify what values should appear in this second, Dynamic Dropdown. So, if I have a Parent Dropdown with "Fruits, Vegetables, Meat..." etc, I can configure this second dropdown to show the options of "Apples, Oranges, Pears" only when "Fruits" is selected.



  • Chris Mondeau
    Chris Mondeau ✭✭✭✭✭✭
    Answer ✓

    @Willie Tsui Got some follow-up with support (Thanks Yan!) on building the dynamic drop-down. The verbiage in the help article is a little fuzzy.

    He outlined the following steps:

    • Create a user-entered dropdown first (I filled mine with automotive manufacturers) add the values you want for the "parent" level dropdown
    • Create a user-entered dynamic dropdown (I used vehicle model)
    • For "Parent Dropdown Field" select the previously created drop down list (Make)

    From there you'll need to select the value, and add the corresponding drop-down values (comma separated) to each list.

    In what I've tested this dynamic drop-down can only be interacted with when creating a project in control center. Hopefully in the future a similar interaction can be done with forms in a sheet.

    I haven't seen a way to do this using an intake sheet with drop-down values; it appears to need to be made in control center as the "add new user entered manually" fields. If I'm wrong in my interpretation @Genevieve P please correct me! I'd love to learn more and start using this more often for our builds.