I have a series of workflows set up for a form/sheet I am using. The process goes like this:
1. Someone submits form
2. Triggers approval email to be sent
3. If approved, this triggers an email to the requestor that their request has been approved.
4. This also triggers a different email notification to another email address.
The issue is that Step 4 has been delayed frequently. That email notification will be sent 2 weeks after the approval for example. The workflow is set to run when triggered, however, so should be sent immediately like Steps 2 and 3 do.
Do you know what is causing this?
What may be causing this?
