Contacts and email addresses

Hunter Haines

I'm new to Smartsheet. Just created an intake process for department requests. In the approval process I want to alert the requester of the status. Do they need to be a contact in the form? Only 1500 of our 28000 employees are licensed so only they are showing up in the contacts. Doesn't look like an email address will work for the workflow. Thank you.

Andrée Starå

Hi @Hunter Haines

No, they don't have to be. They only need to add their email address to the form's contact field, and you'd use that for the Approval. (Depending on the permission settings)

Make sense?

Would that work/help?

I hope that helps!

Be safe and have a fantastic day!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Andrée Starå

Hi @Hunter Haines

No, they don't have to be. They only need to add their email address to the form's contact field, and you'd use that for the Approval. (Depending on the permission settings)

Make sense?

Would that work/help?

I hope that helps!

Be safe and have a fantastic day!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Hunter Haines

I think it does! That's good news. I'm going to give it a try. Thank you for replying so quickly!

Andrée Starå

@Hunter Haines

Excellent!

You're more than welcome!

✅Remember! Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!