User icons grey out
Hello,
We've notice that about half our users no longer have their initials show up as part of their user icons, and instead these appear to be grey out.
All of them are still active and we have not changed anything. Anybody else have this issue and a fix?
Cheers,
Atish
Answers
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Strange!
I've never noticed it.
If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.
Let me know what you find out.
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35
Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.
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Hello @Atish Bucktowonsing ,
Did you ever receive any input as to why this is happening? I'm having a similar issue with some of my users. It appears they may not be receiving auto-notifications even though I have the sheet set to unrestricted.
Appreciate any insight. @Andrée Starå have you seen anything additional on this issue?
Thanks,
Russ
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Hi @Atish Bucktowonsing & @Russ Onkeles-Klein (RI/GLOBAL)
I hope you're well and safe!
How did it go? Are you still having issues?
I hope that helps!
Have a fantastic weekend & Happy New Year!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35
Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.
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