Anybody else getting all notifications twice?
All the notifications being sent to me from automation@app.smartsheet.com are being sent two times simultaneously:
Answers
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Hi @tylermh
It looks like you have two different workflows or parts that send these out at the same time.
Have you double-checked your workflows?
Was that the issue?
I hope that helps!
Be safe and have a fantastic weekend!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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I have a user that reported the same thing to me. I investigated my workflows and found no duplication of notifications there. When she forwarded the notifications to me I noticed they are identical except for one field. I searched through all automations in this particular Smartsheet and found none where that field is included. How in the world is Smartsheet sending the second notification and including a field that I haven't specified in any of my automations?
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I had this issue come up. I realized that I created a copy of my smartsheet (as a backup) and that ended up creating duplicate notifications.
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