Anybody else getting all notifications twice?

tylermh ✭✭✭✭✭
edited 01/22/21 in Smartsheet Basics

All the notifications being sent to me from are being sent two times simultaneously:


  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi @tylermh

    It looks like you have two different workflows or parts that send these out at the same time.

    Have you double-checked your workflows?

    Was that the issue?

    I hope that helps!

    Be safe and have a fantastic weekend!


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: | | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.

  • Ross Denton

    I have a user that reported the same thing to me. I investigated my workflows and found no duplication of notifications there. When she forwarded the notifications to me I noticed they are identical except for one field. I searched through all automations in this particular Smartsheet and found none where that field is included. How in the world is Smartsheet sending the second notification and including a field that I haven't specified in any of my automations?

  • Laura Carruthers

    I had this issue come up. I realized that I created a copy of my smartsheet (as a backup) and that ended up creating duplicate notifications.