Workflow is not working

Automatic Mail

Hi there ;

i have a workflow but it is not working even i checked everything , what should i do ? with whom i can colve this ıssue ? could you give me any advice pls

Andrée Starå

@Erhan_79

It works for me.

First, make sure that you have allowed yourself to receive notifications properly in your Personal Settings (circle/profile in the upper right corner). Secondly, check the Permission setting for the Automations. (cog in the top right corner in the Automation overview)

✅Remember! Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Andrée Starå

Hi @Erhan_79

Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Automatic Mail

@Andrée Starå , i already shared a test sheet , there is this problem in this sheet too ."Statu Change " named workflow is not working

Andrée Starå

@Erhan_79

It works for me.

First, make sure that you have allowed yourself to receive notifications properly in your Personal Settings (circle/profile in the upper right corner). Secondly, check the Permission setting for the Automations. (cog in the top right corner in the Automation overview)

✅Remember! Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Automatic Mail

You are right @Andrée Starå ; one more time you prooved that you are the real master about smartsheet 👍️

that small below blue click just took my 3 hours today , but finally i solved , thank you very much 🙏