My Smartsheet link didn't refresh


My client sent a Smartsheet link to edit. It was shared to 6 of us (staffs). My question is why is it my Smartsheet only has 36 rows and the rest of my colleagues are having the updated 948 rows...I already clicked on refresh report button but still I only got 36 rows in my Smartsheet. What seems to be the problem?

Screenshot below is the email invitation to edit sent to us:

the Smartsheet after I clicked the link...I only have 36 rows: