Approval Emails - Style Questions

Mark Barany

I'm using a form for staff travel requests. Once submitted an email is sent to their manager for approval as part of the workflow.

When the email goes out, there are two things I would like to remove:

• The Row #
• Footer with "you are receiving this email included as a collaborator etc."

I think that people who aren't familiar with Smartsheet may find this confusing and be drawn to the blue hyperlinked text. From a style pov I think it would be a lot more slick without.

Is this possible?

It would be nice to include company logo etc. as well like you might in a google form (without having to sync a google form).

Andrée Starå

Hi @Mark Barany

You can change the appearance and use placeholders instead.

More info: 

https://help.smartsheet.com/articles/2477796-dynamically-add-cell-data-in-the-subject-and-body-of-request-messages

https://help.smartsheet.com/articles/2479256-customize-the-content-of-your-alerts-and-requests

Would that work/help?

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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