Comments on row using Comment vs Cell comments and reading through cell history

01/29/21
Answered - Pending Review

Good day Smartsheet community,

I am trying to see how everyone else is managing progress/next steps for each task or action. Are you all using the comments function or do you have a row and just type up comments and right click Cell History when you want to read what has transpired?


Hoping to get best practices.


Thanks,

Francis😀

Answers

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi @Francis dela Cruz

    It depends on the process and if reports/dashboards and more would be used.

    Can you describe the process?

    I hope that helps!

    Be safe and have a fantastic weekend!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • Hi @Andrée Starå ,

    I think we've decided to create a column which will be the next steps. It would be a quick narrative of next steps. If there are comments that may be pertinent to the task itself that needs to be reported on the row update, then we would add comment.

    Dashboard wise, I just need to report next steps; In this case, this would help.


    Thanks again!

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    @Francis dela Cruz

    Excellent!

    You're more than welcome!

    Remember! Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

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