Report link issue with mobile app
Hi every body ,
I've set a dashboard with some diagrams widget so that when someone click on the widget , he is supposed to be directed to a report URL ( I have activated advanced settings " GO TO URL " ) .
When I work on desktop , there is no problem , but when I click on the diagram using a smartphone ( mobile app ) , it is not working .
I’ve tried to figure out and I realized that the reports are not displaying when I sort rows. But when I don’t sort rows in the reports , they are displaying.
I think that the key point is the sorting of the rows.
As explained above, there is no issue when I use my desktop, but when I use mobile app ( wether it is Android or IOS ) , the issue appears.
Could you help ?
Regards .
Answers
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I hope you're well and safe!
Strange!
If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.
Let me know what you find out.
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Hi @Andrée Starå ,
I am fine and safe , thank you !
That's very strange ! I have sent my concerns to Smartsheet support team .
Thanks .
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