Automated Move Row upon Trigger isn't working

Stephanie Reedy

I have the following:

• Sheet x: Various imports from Excel - rows are copied, by right clicking Copy Rows to Sheet A.
• Sheet A: Full list
• Sheet B: has formulas that update from Sheet A.
• Sheet C: Closed items

Issue is that when Sheet B has a Status cell that is updated from Sheet A (via formula), a trigger should be thrown when Status changes to 0 resulting in a Move Row Workflow to Sheet C. It's not doing the Move action. I can add another action to send an alert which will send the alert, but still not move the row.

I've tried every combination I can think of to get it to trigger upon the change, but the Move action does not happen.

Note that if I set it to run at a specific time it will do the move. Not ideal as I would need to set up one for every hour (wish we could set the minutes as well).

What am I missing?

Andrée Starå

Hi @sreedy

I hope you're well and safe!

Unfortunately, it's by design, so it's not possible now, but it's an excellent idea!

Please submit an Enhancement Request when you have a moment.

More info.

Actions that will automatically modify the sheet cannot be triggered by inbound cell-links or cross-sheet formulas. This includes Request an approval, Move rows, Copy rows, Lock rows, and Unlock rows. For example, if the Status cell on the row is populated by a cell link with a value from another sheet, changes to that cell value through the cell link will not trigger a workflow that locks the row when Status changes to Complete.

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Andrée Starå

Hi @sreedy

I hope you're well and safe!

Unfortunately, it's by design, so it's not possible now, but it's an excellent idea!

Please submit an Enhancement Request when you have a moment.

More info.

Actions that will automatically modify the sheet cannot be triggered by inbound cell-links or cross-sheet formulas. This includes Request an approval, Move rows, Copy rows, Lock rows, and Unlock rows. For example, if the Status cell on the row is populated by a cell link with a value from another sheet, changes to that cell value through the cell link will not trigger a workflow that locks the row when Status changes to Complete.

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Stephanie Reedy

Thank you Andrée,

It would save me so much time if this was possible so yes I will put in an Enhancement Request.

Can you please point me to where it stated:

Actions that will automatically modify the sheet cannot be triggered by inbound cell-links or cross-sheet formulas. This includes Request an approval, Move rows, Copy rows, Lock rows, and Unlock rows. For example, if the Status cell on the row is populated by a cell link with a value from another sheet, changes to that cell value through the cell link will not trigger a workflow that locks the row when Status changes to Complete.

I didn't see it when I was searching so am wondering where I missed it.

Thanks much!

Andrée Starå

@sreedy

Excellent!

You're more than welcome!

Here's one of the articles.

https://help.smartsheet.com/articles/2479236-trigger-blocks-define-when-your-workflow-is-executed

✅Remember! Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!