Copy Row Workflow not copying rows

I'm trying to have a sheet copy rows to another sheet when a checkbox column gets its checkbox checked. This checkbox column is getting its value from the adjacent column which contains a formula that looks up from data from another sheet. Once that formula says "COMPLETE", the box gets checked. All of this works.
The trigger on the workflow works as well. I have a subsequent action in the Copy Row workflow that sends me an email which I do receive once the criteria is met; however, the rows do not copy.
Not sure what I'm doing wrong here. Is there a spot where it shows you a history of the workflow's runs that would clarify the problem?
Best Answer
-
Hi @bsim1130
I hope you're well and safe!
Unfortunately, it's not possible at the moment, but it's an excellentΒ idea!
PleaseΒ submitΒ an Enhancement Request when you have a moment.
More info about why it won't work.
Actions that will automatically modify the sheet cannot be triggered by inbound cell-links or cross-sheet formulas. This includesΒ Request an approval,Β Move rows,Β Copy rows,Β Lock rows, andΒ Unlock rows. For example, if the Status cell on the row is populated by a cell link with a value from another sheet, changes to that cell value through the cell link will not trigger a workflow that locks the row when Status changes to Complete.
I hope that helps!
Be safe and have a fantastic weekend!
Best,
AndrΓ©e StarΓ₯ | Workflow Consultant / CEO @ WORK BOLD
β Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
AndrΓ©e StarΓ₯ | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E: andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Answers
-
Hi @bsim1130
I hope you're well and safe!
Unfortunately, it's not possible at the moment, but it's an excellentΒ idea!
PleaseΒ submitΒ an Enhancement Request when you have a moment.
More info about why it won't work.
Actions that will automatically modify the sheet cannot be triggered by inbound cell-links or cross-sheet formulas. This includesΒ Request an approval,Β Move rows,Β Copy rows,Β Lock rows, andΒ Unlock rows. For example, if the Status cell on the row is populated by a cell link with a value from another sheet, changes to that cell value through the cell link will not trigger a workflow that locks the row when Status changes to Complete.
I hope that helps!
Be safe and have a fantastic weekend!
Best,
AndrΓ©e StarΓ₯ | Workflow Consultant / CEO @ WORK BOLD
β Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
AndrΓ©e StarΓ₯ | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E: andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 67.9K Get Help
- 474 Global Discussions
- 208 Use Cases
- 517 Announcements
- 5.6K Ideas & Feature Requests
- 87 Brandfolder
- 157 Just for fun
- 84 Community Job Board
- 521 Show & Tell
- 36 Member Spotlight
- 3 SmartStories
- 309 Events
- 37 Webinars
- 7.3K Forum Archives