failure to load Smartsheet Application : smartsheet application was keep loading and stop there

Rick.Benjamin.Lye

Is there anyone who has experiencing the smartsheet loading issue?

ISSUE : smartsheet application is keep loading and stop there. (refer screenshot below) It has been happening quite frequently, about 2 to 3 times a week. Operation is greatly affected.

Computer and Network Condition : Local Internet connection is operating at high bandwidth (Fiber optic). User even tried using Chrome and Firefox (latest version), and the issue still persist.

Bassam Khalil

Hi @Rick.Benjamin.Lye

Hope you are fine, did you check the local network firewall

you can call Smartsheet Support and they will help you to solve this problem