Having an alert trigger at the same time an item is moved to an archive

License BL

I have multiple workflows that now need archive automations so they can continue to operate. For one ticketing process, the requestor needs an alert saying that their request is complete, and the request needs to be moved to the archive. The requestor is no longer receiving those alerts. Is this because it is 'moved' before the alert can trigger, since they're usually a little delayed in transmission?

Thanks,

Brandon

Andrée Starå

Hi @License BL

I hope you're well and safe!

Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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