Generate Documents formatting

Kirstine ✭✭✭✭✭✭

Can anyone tell me why the formatting of some fields aren't following through to my documents when I use Generate Documents / Document Builder? I've even tried copying and pasting the fields that do work and that still doesn't do it.

I've done screenshots but it's hard without giving out confidential info! πŸ˜‚ Basically I want everything in red to be bold.