When sending a form to a person, already with a smartsheet account associated with something else.


If someone has the Smartsheet app, on their phone, when they click on a from link it takes them to the app and asks if they need to either log in as free or sign in … as opposed to taking them to the actual form itself. 

What can i do from my end to avoid this.

Note - In these cases they are people I do not know who are registering for a program. I am wondering if I need to put in a qualifier in the registration form. (i.e. We are using smartsheet for our registration. If you have an account already ... blah blah blah)

Not sure ... would love some advice.