How to remove no longer used lanes in Card View?

Eleanor Mottram

My sheet has named people in the contact list (the column card view is sorted by) who are no longer allocated any projects on this particular sheet but they still have a lane showing with (0) next to their name. I can collapse the lane but it means I have a lot of collapsed lanes cluttering the sheet.

How do I get rid of those lanes?

Andrée Starå

Hi @Eleanor Mottram

I hope you're well and safe!

You'd have to remove the option in the Contact List, and then the lane will be removed.

Did that work/help?

I hope that helps!

Be safe and have a fantastic day!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Genevieve P.

https://community.smartsheet.com/discussion/comment/284927#Comment_284927

Hi @Eleanor Mottram

Can you clarify what you mean here?

@Andrée Starå was referring to the contact list column that you're using for the Lanes. If you change to Grid View, then double click on the column name it should show you the Column Properties. There's a box to the right in Contact columns where you can specify the different contacts to show in this column (see: the Column Type Reference article for an image of this box.)

Do your users show up in this box? If so, can you remove them from the Column Properties, then check the Card Lanes again?

Cheers!

Genevieve

Andrée Starå

Hi @Eleanor Mottram

I hope you're well and safe!

You'd have to remove the option in the Contact List, and then the lane will be removed.

Did that work/help?

I hope that helps!

Be safe and have a fantastic day!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Eleanor Mottram

Hi @Andrée Starå ,

Thank you for responding!

The lane is just a single name, not even in the contact list - any ideas?

Eleanor

Andrée Starå

@Eleanor Mottram

Happy to help!

Strange!

I'd be happy to take a quick look.

Can you maybe share the sheet(s)/copies of the sheet(s)? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)

Genevieve P.

https://community.smartsheet.com/discussion/comment/284927#Comment_284927

Hi @Eleanor Mottram

Can you clarify what you mean here?

@Andrée Starå was referring to the contact list column that you're using for the Lanes. If you change to Grid View, then double click on the column name it should show you the Column Properties. There's a box to the right in Contact columns where you can specify the different contacts to show in this column (see: the Column Type Reference article for an image of this box.)

Do your users show up in this box? If so, can you remove them from the Column Properties, then check the Card Lanes again?

Cheers!

Genevieve

Eleanor Mottram

https://community.smartsheet.com/discussion/comment/285106#Comment_285106

Hi @Genevieve P ,

Thank you - yes, going in the column properties and removing their name from the list worked, thank you!

Eleanor

Genevieve P.

No problem! I'm glad that we figured it out. 🙂

Andrée Starå

@Eleanor Mottram

You're more than welcome!

Glad you got it working!

Have a fantastic weekend!