Dashboard is not visible to 2 of 16 collaborators
I have a 2 collaborators out of the 16, that are unable to access the Main Dashboard in the shared workspace. They can access all other items, even a DB in a folder in the same workspace.
I have tried to resolve the issue by:
- Provided View Access to DB, on top of Editor Cannot Share to Workspace
- Removed access, had him log out, Added Editor access and had him log back in.
Thank you
Kim S.
Best Answers
-
Hi @steinkj
I hope you're well and safe!
Strange!
If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.
Let me know what you find out.
I hope that helps!
Be safe and have a fantastic day!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
-
It looks like an issue with our VPN, however it does not make sense that most were able to view. Thank you Kim
Kim S.
Answers
-
Hi @steinkj
I hope you're well and safe!
Strange!
If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.
Let me know what you find out.
I hope that helps!
Be safe and have a fantastic day!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
-
It looks like an issue with our VPN, however it does not make sense that most were able to view. Thank you Kim
Kim S.
-
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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