Contact List Column - Contacts not being notified. How do I fix this?

Gerhard da Costa Pinto

Hi all,

I'm hoping you can help me resolve an issue I'm experiencing. I have created a project plan and inserted a Contact List column so that individual tasks can be assigned to various team members.

Based on videos and tutorials I have seen, I was expecting to be prompted to notify team members that they have been assigned to a specific task, as soon as their name was added from the dropdown against said task.

Not only am I not being prompted for this but I have also checked with my team mates and they have not received any notifications, even after I have saved changes.

Finally, this isn't restricted to this particular project plan alone. I have also created a Risk log in a Grid sheet and added a Contact List column for the same purpose, and am experiencing the same issue with this particular document.

Is there a function I need to enable, or a step that I may be missing?

I look forward to hearing from you and, until then, please accept my thanks in advance for your time and help!

Kind regards,

Gerhard

Etienne Mermillod

By default contact list only affect someone to a cell and won't send notification. to automatically send notification you'll have to create a trigger on the sheet.

See also : https://www.youtube.com/watch?v=1ZLorWJMbjo

Etienne Mermillod

By default contact list only affect someone to a cell and won't send notification. to automatically send notification you'll have to create a trigger on the sheet.

See also : https://www.youtube.com/watch?v=1ZLorWJMbjo

Gerhard da Costa Pinto

https://community.smartsheet.com/discussion/comment/284934#Comment_284934

@Etienne Mermillod thank you so much for getting back to me. I guess I misunderstood the functionality, thank you for clarifying this.

Kind regards,

Gerhard