Modify sender name in automations

Corentin Dal Farra · 03/25/21

Hello everyone,

Do you know if it is possible to configure the name of the sender about automations ?

Thank you for your help,

Corentin

Andrée Starå · 03/25/21

Hi @Corentin Dal Farra

I hope you're well and safe!

Unfortunately, it's not possible now, but it's an excellent idea!

Please submit an Enhancement Request when you have a moment.

There are some workarounds, and the most used one is to add a specific general user account and use that.

Would that work/help?

I hope that helps!

Be safe and have a fantastic day!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Andrée Starå · 03/26/21

@Corentin Dal Farra

Basically, or the person triggering the workflow in some cases.

Have a look at this post for information about the change and possible workarounds.

https://community.smartsheet.com/discussion/67525/upcoming-changes-to-our-automated-notifications-live-today-17th-april-2020

Have a fantastic weekend!

Andrée Starå · 03/25/21