How to troubleshoot Jira to Smartsheet connector errors

Hi all,

I am receiving a lot of errors since I connected our Jira instance to Smartsheet.

When the error appears in the Sync Error column, it is somewhat easy to understand.

This one below that I receive in my inbox is harder for me to decipher. It makes mention of a column, but in the email it only references the concerned row. How can I pinpoint the column type it is referencing?

"Smartsheet REST exception occurred. Error code: 1235. Error Message: Value is not supported for this column type. Use objectValue instead."

Thank you for your help.

Leticia

Answers