context of a row deleted - no deletion activity is recorded in activity protocol

Hi,

this is strange. The data in one row are deleted except comments and files.

When I look into the activity protocol I cannot see any documentation of deleted data.

This is spooky - isn´t it ?

Another two user told me a few days ago that the work of a half day was last since

entries in sheets have been vanished and cannot been recovered.

Is there any correlation ?? Although I save backups it doesn´t make sens to recover because the work after the recovery moment cannot be braught back ??

Hope you can help

Find more posts tagged with

Accepted answers

Paul Newcome

I have seen it before where one user can accidentally "overwrite" another user.

If you and I are entering data into the same row not realizing that the other is also there, whoever saves first will lose their data.

All comments

Paul Newcome

Did you check the cell history?

Are multiple users entering data into the sheet at the same time?

Joerg Schmidt

Hi Paul,

yes, there is no entry in the cell history according deletion and yes, we have multiple user

Paul Newcome

I have seen it before where one user can accidentally "overwrite" another user.

If you and I are entering data into the same row not realizing that the other is also there, whoever saves first will lose their data.

Joerg Schmidt

Hi Paul,

the chance that 2 people work at the same incident at the same time is almost 0% here.

So, even though my colleague did enter data and I overwrite them or vice versa there has never been the situation that data disappear completely like it is here.

And why do I find no entry in in the cell history.

I guess we have to check off this as a single prolapse and forget ;-( - right ?!🤔

Jennifer Schefke

I am experiencing the same issue. 3 times in the last week we have had entire rows of data deleted. Unlikey that we had users updating the same row and the entire row data was deleted which after 6 months using this sheet has never happened even by accident. Even more strange, one of the users that shows deleting the data in the activity log was not even at her computer at the time. Anybody have any insight on this? Also want to note that the data can be recovered in the cell history so it was in the cell and saved previously.

Sign in to join the conversation!

Quick Links

Component react.discussion.discussions had an error.

ref must be one of: categoryID, siteSectionID, category, category/categoryID, category/name, category/description, category/url, category/allowedDiscussionTypes, locale, siteSection, siteSection/basePath, siteSection/contentLocale, siteSection/sectionGroup, siteSection/sectionID, siteSection/name, siteSection/description, siteSection/apps, siteSection/attributes, layoutViewType, discussionID, commentID, page, latest, sort, sortType, lookupSort, discussion, discussion/name, tags, breadcrumbs, discussionApiParams, serverDraftID, serverDraft.