Automation not working
Hi All,
I have an automation set up which i receive but one of the other people don't. He receives other automations but one of them he doesn't.
He
receives the alert when i assign a row to him, but not the create cost sheet one.
Any ideas?
Answers
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I hope you're well and safe!
Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some more screenshots of the sheet and the workflows? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)
I hope that helps!
Be safe and have a fantastic weekend!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Is it possible that he's not receiving the workflow when he is the person to trigger it?
There's a setting in each user's Personal Settings to configure how they want to receive notifications. If he's not receiving one specific workflow, it may be that he has un-checked the setting that sends him notifications based on his own changes:
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Hi All,
Genevieve - I am the person triggering it so don't think that is it. But thats good to know for future. Reference.
Andree - Nice to hear from you again.
Attached is a screenshot. I am using the progress circle to trigger the automation. I want to trigger it at 75%
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