SmartSheets Reports Not Working Properly
I have 3 reports that are scheduled to go out on Friday mornings at 7:00 AM EST. It is now 8:00 AM EST, and they have not come through to me or anyone on my team.
I forced the system to send a "non-scheduled" email to just myself, and it came in a matter of minutes.
I found a SmartSheets community post from 2 years ago saying this issue had been resolved, but that doesn't seem to be the case now.
Please let me know how to proceed.
Answers
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Hi @Mia Shaver
Hope you are fine, could you please share me with admin permission on a copy of your sheet (after removing or replacing any sensitive information). so i can check your automation workflow.
bassam.khalil2009@gmail.com
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Hi @Mia Shaver
I hope you're well and safe!
Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots of the setup? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)
I hope that helps!
Be safe and have a fantastic weekend!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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