Long Mobile Form times out and erases data

203jk

I am using a form on the mobile app that has approx. 100 fields that takes someone an hour to fill out sometimes with 5-10 minute pauses in between filling fields. It is for a multiple building property inspection so they have to drive a golf cart between buildings to check the different things that are asked in the form fields. The problem I have is that if they wait too long in between filling fields, the app (and the link via safari or google) will reset and they will lose all the data filled in so far. Does anyone have any work arounds or ideas? I have had to resort to printing the form, they fill it in manually, then they come back to the office and enter it into the app after the inspection is done.

Streamline Technology

Is there any reason they couldn't use multiple forms - like maybe one per building?

203jk

I was thinking of that but its not ideal for a bunch of reasons. There are 14 buildings and I could maybe group them but I want to keep that as a backup option.

Streamline Technology

Is it important that all of the cells in a single row are completely filled? Maybe the user could submit the information completed at each building instead of leaving the form open for a long time. Could you then perhaps create a report view to bring the data together?

Andrée Starå

Hi @203jk

I hope you're well and safe!

You could maybe use a 3rd-party integration.

Is that an option?

I hope that helps!

Be safe and have a fantastic day!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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