Long Mobile Form times out and erases data
I am using a form on the mobile app that has approx. 100 fields that takes someone an hour to fill out sometimes with 5-10 minute pauses in between filling fields. It is for a multiple building property inspection so they have to drive a golf cart between buildings to check the different things that are asked in the form fields. The problem I have is that if they wait too long in between filling fields, the app (and the link via safari or google) will reset and they will lose all the data filled in so far. Does anyone have any work arounds or ideas? I have had to resort to printing the form, they fill it in manually, then they come back to the office and enter it into the app after the inspection is done.
Answers
-
Is there any reason they couldn't use multiple forms - like maybe one per building?
-
I was thinking of that but its not ideal for a bunch of reasons. There are 14 buildings and I could maybe group them but I want to keep that as a backup option.
-
Is it important that all of the cells in a single row are completely filled? Maybe the user could submit the information completed at each building instead of leaving the form open for a long time. Could you then perhaps create a report view to bring the data together?
-
Hi @203jk
I hope you're well and safe!
You could maybe use a 3rd-party integration.
Is that an option?
I hope that helps!
Be safe and have a fantastic day!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 64.9K Get Help
- 441 Global Discussions
- 139 Industry Talk
- 472 Announcements
- 4.9K Ideas & Feature Requests
- 129 Brandfolder
- 148 Just for fun
- 68 Community Job Board
- 496 Show & Tell
- 33 Member Spotlight
- 2 SmartStories
- 300 Events
- 36 Webinars
- 7.3K Forum Archives