Comment Text in body of email

Detrie Zacharias

How can I add the text of a comment into the body of an email alert?

I've been using Update Request but it requires a few clicks to see the posted comments.

I tried {{Comments}} in the email body but I get "Comments" does not exist on the sheet

Perhaps adding a column to my sheet that gets overwritten with the Comment Text every time a new comment is added? Is there such an automation or formula?

Andrée Starå

Hi @Stavros_McGillicuddy

I hope you're well and safe!

Unfortunately, it's not possible now, but it's an excellent idea!

Please submit an Enhancement Request when you have a moment.

Here's a possible workaround or workarounds

• 3rd party integration like Zapier or similar

Is that an option?

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Detrie Zacharias

Thanks for the reply Andrée.

Unfortunately 3rd party integration is not an option for me.

I have added an enhancement request

Andrée Starå

@Stavros_McGillicuddy

Excellent!

You're more than welcome!

Another option would be the Smartsheet API. If that is an option.

✅Remember! Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Detrie Zacharias

I'm, not aware the API. Let me do some reading on it

Andrée Starå

@Stavros_McGillicuddy

More info.

https://developers.smartsheet.com/