Google reCAPTCHA is disabled in Settings. However, CAPTCHA is still requested while submitting form.


The Google reCAPTCHA image is disabled in the settings for our Smartsheet form. However, while trying to submit the form - have multiple image captcha being asked for.

Our team has cases in which, the image is being asked for 3-4 for times most of the times, and has gone upto 6-7 times in some instances.

Is anyone else experiencing the same issue? Is this a know issue, and is there any way we can prevent this?

Thanks guys for your help.